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Integrations & ActionsMicrosoft Dynamics 365

Microsoft Dynamics 365

Microsoft Dynamics 365

Mavenoid connects smoothly with Microsoft Dynamics 365 CRM, optimizing customer support and incident management.

Key Integration Capabilities

  • Incident Management: Create contacts and incidents using Microsoft's Web API.

  • Live Chat Handover: Smoothly transfer conversations from Mavenoid to Microsoft Dynamic's chat widget using the Live Chat SDK.

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