This guide explains how to sync Freshdesk articles with Mavenoid using the Articles API.

Note: Mavenoid offers multiple ways to utilize Freshdesk articles - contact your Mavenoid representative to determine the best setup.

Key Considerations Before Consulting Your Mavenoid Representative

• Authentification: An API key is required to access the articles.
  Note: The user of which the API key was generated for needs to have permission to view articles.

• Folders: Decide which Folders you'd like to sync with Mavenoid.

• Language Support: Confirm which languages, if your help center is multilingual, should be synced with Mavenoid.

For further assistance, reach out to your Mavenoid representative.