The Mavenoid Agent Dashboard can be embedded in Zendesk so that support agents don’t have to switch between several browser applications to do their job.
Install and enable the Iframe app available within Zendesk Marketplace.
Access the Zendesk admin centre → Zendesk Support Apps.
Enable and configure the Title i.e. Mavenoid Agent Dashboard.
Configure the Iframe URL. This URL is the agent dashboard URL with /embedded/agentdashboard
. Example: https://app.mavenoid.com/org/YOUR_ORG_NAME/embedded/agentDashboard
.