Voice Assistant

Tool calls are used to create agentic behavior, such as integrating with an external API for order status or sending the user a SMS with a troubleshooting guide.

They are present on Instruction nodes and can be called by the Assistant by defining a tool and its input parameters, and then defining in the "Instructions to AI" field when to call the tool. The name of the tool must be referenced in the "Instructions to AI" prompt.

After a tool is called, the exit connector is followed, which can be a combination of various nodes (Action Node, Read/Write Data, Time Slot) and must end in an Tool response node that instructs the AI what to do next.