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Administrators & AnalystsWork with deep links

Administrators & Analysts

Work with deep links

Deep links allow you to open the assistant to a specific node in a flow.

This can be useful in cases where you have a flow that addresses multiple different products or use cases and you want to direct some users to a particular path in that flow without them needing to navigate to it themselves.

Get a node's deep link

Note: You can only copy deep links for flows that are published. If the flow is not yet published, you will need to do so.

Note: Not every node type can be used for a deep link. In general, only nodes that display something to the user can be used.

  1. Right-click the node and select "Copy deep link".

  2. The node's deep link is copied to your system clipboard.

Use a deep link in a shared link

The deep link can be added to a shared link to a specific flow by adding it as the GET variable deepLink. The resulting URL should look something like this:

https://app.mavenoid.com/org/YOUR-ORG-NAME/product/1234567/s/new?authtoken=ab12cd34ef56ab12cd34&deepLink=eyJhbGciOiJIUzI1NiJ9.eyJpZCI6IjV1d3JsaXpkcW8xcXRtcXAifQ.1OCaonozvmQ68TskfBE0B5ykiKRzoASnQCiYV0i3YhY

If the flow contains the matching node, new conversations started using this link should begin at the matching node.

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