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Mavenoid help center

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  • Flows
  • Agent dashboard

›How-to guides

Get started

  • Intro to flows
  • Tutorial - Create a flow for live support
  • Tutorial - Create a flow for troubleshooting
  • Tutorial - Create a flow for FAQs

Learn more

  • Understand the types of nodes
  • Working with symptoms and solutions
  • Working with backtracks and choice lists
  • Understand potential solutions
  • Understand escalation
  • Understand search
  • Understand step-by-step guides
  • Understand canvas notes
  • Understand form data
  • Understand markup
  • Understand secrets
  • Understand flow components
  • Understand conditions
  • Understand translations
  • Understand flow feedback
  • Best practices for writing flows

How-to guides

  • Preview nodes and flows
  • Embed images and files
  • Embed videos
  • Receive conversation transcript emails
  • Set a flow image
  • Work with step-by-step guides
  • Add canvas notes
  • Copy and paste nodes
  • Create and embed flow components
  • Work with conditions
  • Configure flow feedback
  • View and manage flow feedback
  • Export, import, and copy flows
  • Set flow visibility
  • Manage translations
  • Create a live support node
  • Create an external API node
  • Start the user on different nodes based on the embedding page
  • Dynamically populate a choice list form field

Reference

  • Text formatting
  • Live support settings
  • Actions settings
  • External API settings
  • Form field types
  • Reserved form data
  • Markup expressions and operators
  • Supported languages
  • Glossary of terms

Copy and paste nodes

If you want to copy an entire flow, see Export, import, and copy flows - Copy a flow.

If you want to share content between flows and keep it up to date in all flows where it appears, see Understand flow components.

  1. Select the nodes you wish to copy. You can do this by shift-clicking individual nodes or shift-clicking-and-dragging to select multiple nodes simultaneously.

Selected nodes

  1. Enter the keyboard shortcut your system uses for copy (Ctrl+C on Windows, Cmd+C on Mac).
  2. You should see a message indicating the content has been successfully copied.

Copied successfully to clipboard

  1. If you want to copy nodes from one flow to another, open the second flow.
  2. Enter the keyboard shortcut your system uses for paste (Ctrl+V on Windows, Cmd+V on Mac).
  3. The copied nodes will be added to the canvas.

Pasted nodes

  1. Connect the pasted nodes to the existing nodes as desired.

Connected nodes

Some nodes cannot be copied and pasted this way - for example, you cannot paste in a second start node because each flow can only have one. If the nodes you copied included one of these nodes, it will be omitted from the ones pasted in.

Last updated on 11/10/2021
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