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  • Understand organisations
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  • Understand SSO integration

How-to guides

  • Create an account
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  • Manage your team
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  • Customize the assistant's appearance
  • Add the assistant to your website
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  • Work with preanswered key/values
  • Manage saved replies for use in live support
  • Integrate with Zendesk
  • Allow Mavenoid resources in your site's content security policy (CSP)

Reference

  • Roles and permissions
  • Assistant embed API
  • Assistant link parameters
  • Glossary of terms

Understand SSO integration

This feature may not be available in the Basic plan. To learn more, please contact your Mavenoid representative.

Mavenoid supports SAML 2.0 for single sign-on. If you are using an identify provider that supports this standard, Mavenoid can integrate with it for user identification and authentication.

When relevant, user information shared by your identity provider can also be attached to Mavenoid conversations so that flows or agents can make use of relevant information without needing to ask the user for it.

Last updated on 7/13/2021
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