The assistant is the interface that guides users through troubleshooting and other workflows. It is generally embedded in a product's support site in a similar manner to support chat bubbles. Opening it allows a user to start a conversation and seek a resolution for any support request they have. The questions, solutions, and other content presented by the assistant are determined by a flow.
The assistant's code is downloaded compressed to 140 kb and decompresses to 500 kb in memory.