Mavenoid help center

Mavenoid help center

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  • Agent dashboard

›How-to guides

Get started

  • Intro to administration
  • Tutorial - Quick start

Learn more

  • Understand organisations
  • Understand the assistant
  • Understand deep links
  • Understand preanswered key/values
  • Understand analytics
  • Understand help desk integration
  • Understand SSO integration

How-to guides

  • Create an account
  • Change your password
  • Contact support
  • Manage your team
  • Manage agent groups
  • Customize the assistant's appearance
  • Add the assistant to your website
  • Add the assistant to your mobile app
  • Add the assistant to your emails
  • Work with deep links
  • Work with preanswered key/values
  • Manage saved replies for use in live support
  • Integrate with Zendesk
  • Allow Mavenoid resources in your site's content security policy (CSP)

Reference

  • Accessibility and compliance overview
  • Roles and permissions
  • Assistant embed API
  • Assistant link parameters
  • Glossary of terms

Contact support

There are two ways to get in touch with Mavenoid support.

Chat

  1. Click the question mark in the top right to open the "Help" menu.
  2. Select "Contact support".

Menu with "Contact support" selected

  1. This will open a Mavenoid assistant where you can browse common help topics or send a question or comment to the Mavenoid support team.

Change password dialog

Email

You can reach us at [email protected].

Last updated on 1/30/2021
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