Allow Mavenoid resources in your site's content security policy (CSP)

The Mavenoid assistant requires several resources hosted on mavenoid.com and a few other domains. If your website is using a content security policy (CSP), you will need to ensure that policy allows the required resources.

How to tell if this is a problem

If your website's content security policy blocks a Mavenoid resource, the assistant may not load or may look incorrect. You will see an error like this in the developer console:

Content Security Policy: The page's settings blocked the loading of a resource at https://app.mavenoid.com/static/js/21.8eafcd6b.chunk.js ("default-src").

The exact URL and text in parentheses may differ.

How to fix it

Be careful adding new directives. Work with your development and security teams to determine the correct set of directives to use.

For each of the following fetch directives, if your site is using a restrictive policy you will need to add the listed values.

connect-src *.mavenoid.com *.mavenoidfiles.com wss://*.twilio.com *.sentry.io api.segment.io edge.fullstory.com rs.fullstory.com
font-src *.mavenoid.com use.fontawesome.com
img-src *.mavenoid.com *.mavenoidfiles.com
script-src *.mavenoid.com cdn.segment.com/analytics.js edge.fullstory.com fullstory.com
style-src use.fontawesome.com *.mavenoid.com
media-src *.mavenoidfiles.com mediastream:

For example, if your content security policy is set to the following:

Content-Security-Policy: default-src *; script-src *.example.com

We recommend updating it to the following:

Content-Security-Policy: default-src *; script-src *.example.com *.mavenoid.com cdn.segment.com/analytics.js edge.fullstory.com fullstory.com

If your flows include embedded videos

If your flows include embedded YouTube or Vimeo videos, your site will also need to allow the use of frames embedding content from those sites. If your site is using a policy including the frame-src fetch directive, you will need to allow *.youtube.com and/or *.vimeo.com for that directive depending which site you are embedding from.

If the policy restricts by scheme

If your website's policy restricts by scheme, ensure that blob: is allowed for any script-src, worker-src, or img-src directives.