Mavenoid help center

Mavenoid help center

  • Admin
  • Flows
  • Agent dashboard
  • Release notes

›How-to guides

Get started

  • Intro to administration
  • Tutorial - Quick start

Learn more

  • Understand organisations
  • Understand the assistant
  • Understand analytics
  • Understand help desk integration
  • Understand SSO integration

How-to guides

  • Create an account
  • Change your password
  • Contact support
  • Manage your team
  • Manage agent groups
  • Customize the assistant's appearance
  • Add the assistant to your website
  • Add the assistant to your mobile app
  • Manage saved replies for use in live support
  • Integrate with Zendesk
  • Allow Mavenoid resources in your site's content security policy

Reference

  • Glossary of terms

Allow Mavenoid resources in your site's content security policy

The Mavenoid assistant requires several resources hosted on mavenoid.com and a few other domains. If your website is using a content security policy, you will need to ensure that policy allows the required resources.

How to tell if this is a problem

If your website's content security policy blocks a Mavenoid resource, the assistant may not load or may look incorrect. You will see an error like this in the developer console:

Content Security Policy: The page's settings blocked the loading of a resource at https://app.mavenoid.com/static/js/21.8eafcd6b.chunk.js ("default-src").

The exact URL and text in parentheses may differ.

How to fix it

Be careful adding new directives. Work with your development and security teams to determine the correct set of directives to use.

For each of the following fetch directives, if your site is using a restrictive policy you will need to add the listed values.

connect-src *.mavenoid.com wss://*.twilio.com api.segment.io rs.fullstory.com
font-src *.mavenoid.com use.fontawesome.com
img-src *.mavenoid.com
script-src *.mavenoid.com cdn.segment.com/analytics.js edge.fullstory.com fullstory.com
style-src use.fontawesome.com *.mavenoid.com
media-src mediastream:

For example, if your content security policy is set to the following:

Content-Security-Policy: default-src *; script-src *.example.com

We recommend updating it to the following:

Content-Security-Policy: default-src *; script-src *.example.com *.mavenoid.com cdn.segment.com/analytics.js edge.fullstory.com fullstory.com
Last updated on 11/17/2020
← Integrate with ZendeskGlossary of terms →
  • How to tell if this is a problem
  • How to fix it
Help center
AdminFlowsAgent dashboard
Product
Self-serviceLive supportWhy Mavenoid?PricingGet a demoTry it free
Learn
Customer storiesBlogWebinarsHelp centerROI calculator
Company
About usCareersPressContact us
© Mavenoid AB 2021 • Privacy policy