Navigation within Mavenoid has been clarified. You can now switch been main interfaces such as the Assistant builder and the Agent dashboard via a hamburger menu in the top left; secondary interfaces such as profile, help, and other menus are available via appropriate icons in the top right.
Flow settings have been simplified to be easier to work with. The most important settings are surfaced immediately; other rarely-used settings are now in an "Advanced Settings" menu that is collapsed by default.
Live support settings have been simplified to be easier to understand and to default to better behavior. In particular, email notifications (and if configured, SMS notifications) are now automatically sent as soon as conversations enter the queue. Additionally, conversations that wait in the queue for five minutes without being picked up by a support agent will trigger the "Queue timeout" condition on the live support step and advance the flow accordingly.